Increased revenue, differentiation in engagement


This Brand needed a solution to increase customer acquisition and create customer retention during the process of paying their bill.


Together, we developed a program strategy and designed a personalized engagement program to increase client acquisition by:

  • Offering reduced pricing via a FIMAC partner relationship in the Telecom industry
  • Focus the client during the bill paying process on new offerings and opportunities for cost savings rewards programs


  • First year of target customers on-boarded in less than six months
  • Highly engaged with brand providing personalized offers and content
  • Dramatic improvement of customer retention
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